At the Central Asia Brand Night event in Zhengzhou on April 9, Yutong launched its global service brand EnRoute+, ushering in a new era of efficient and intelligent services across all scenarios.

Customers and media representatives from Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan, and Mongolia gathered to witness this milestone in Yutong’s global service strategy, marking a pivotal step in extending its intelligent service system to international markets.

Full-Coverage Service Network Safeguards Green Mobility in Central Asia

(James PENG, Vice President of International Business, Yutong Bus)

James PENG, Vice President of International Business of Yutong Bus emphasized Yutong’s localized achievements: “In Kazakhstan, Yutong has established a transportation and service network anchored by 8 service stations and 1 parts distribution center. In Uzbekistan, Yutong new energy buses are the preferred choice for urban commuting. In Turkmenistan, over 300 Yutong buses have been deployed for public transport. In Kyrgyzstan and Tajikistan, reliable products and diversified options help Yutong to earn market trust. In Mongolia, Yutong vehicles underwent extreme cold tests to ensure stable operations under harsh climatic conditions.”

(LI Haifeng, CEO of Central Asia, Yutong Bus)

LI Haifeng, CEO of Central Asia of Yutong Bus,reviewed the Yutong’s development in Central Asia: Over 10,000 Yutong buses now operate across five Central Asian countries, supported by a service network of 10 mobile service teams, 1 self-operated station, and 30 authorized stations. Through localized partnerships, Yutong serves 2 million+ passengers annually in Kazakhstan, creates 5,000+ indirect jobs, and implements CSR initiatives that earn broad societal recognition.

Accurately Customized Solutions Meet Diverse Operational Demands

Yutong addresses Central Asia’s complex climates and scenarios with a full-range product portfolio covering buses, coaches, school buses, and airport buses, enhanced by localized service networks and intelligent maintenance systems to accelerate new energy vehicle adoption.

In Astana, the capital of Kazakhstan, the Astana No.1 Bus Company (АВТОБУСНЫЙ ПАРК №1) operates 620 Yutong buses, including 120 battery electric models. Initially, concerns arose about post-purchase maintenance, parts supply, and technical support for the growing NEV fleet. Yutong’s service package resolved these challenges by delivering end-to-end operation and maintenance support, leveraging intelligent monitoring systems to preemptively detect faults, reduce unplanned downtime, boost vehicle uptime, and streamline cost-effective management.

In Tashkent, the capital of Uzbekistan, Yutong’s battery electric buses demonstrated robust performance under extreme summer temperatures exceeding 40°C and high-intensity operations, with stable power output confirming technical reliability. Through customized full-lifecycle solutions and round-the-clock on-site technical teams, Yutong helped Tashkent Public Transport Company slash operational costs and expand NEV fleet. At the beginning of 2025, Uzbekistan customer further scaled procurement of Yutong’s new energy buses, advancing the green transformation of public transportation.

 Intelligent Service Upgrades Reshape Industry Value Benchmarks

Yutong prioritizes customer value by establishing industry-leading standards for commercial vehicle maintenance and customer services. Leveraging its robust service network, operational big data, and intelligent platforms including LINK+, vehicle-cloud platform, and OVAS, Yutong has built a full-scenario, lifecycle intelligent service ecosystem that delivers efficient and intelligent experiences.

LINK+ optimizes the entire “management-operation-maintenance-repair” workflow through the upgraded intelligent service system. For example, in Kazakhstan, the LINK+ platform boosted fleet uptime to 98%, reduced service response time, and lowered downtime and fuel consumption, directly enhancing operational efficiency and profitability.

At the event, Yutong made a solemn service commitments for Central Asia customers, spanning foundational support to intelligent predictive maintenance. By converting technological innovation into service excellence, Yutong is pioneering an intelligent, full-scenario commercial vehicle service model in global markets.